FAQ
Q. What can I expect on my first visit?
A. At Troncone Dental, we endeavor to make each visit as comfortable as possible. Our warm and friendly staff will welcome you and walk you through your appointment. At your first visit you’ll be asked to arrive 5-10 minutes earlier to complete paperwork with your medical history. We’ll then start with diagnostic x-rays or request your most recent x-rays from your previous dentist. Based on your history and examination, Dr. Troncone will develop a long-term dental treatment plan with you. Dr. Troncone will also address any concerns and answer any questions you have about your dental health and treatment options.
Q. What dental services do you provide?
A. Troncone Dental is a full-service dental clinic, with a range of dental treatments, including general dentistry for the whole family, cosmetic dentistry, and restorative dental procedures like implants and veneers. Click here to learn more about our services.
Q. Do you have diagnostic services available?
A. Our clinic is equipped with cutting-edge technology and diagnostic devices including panoramic radiographs and digital scanners. Click here to learn more.
Q. Do you direct bill to my insurance company?
A. We accept most major Canadian dental insurance providers. We encourage patients to familiarize themselves with their insurance including their maximums and limitations. While it is not the responsibility of the clinic to track your insurance we will try our best to keep an eye on it. We recommend that you also do the same. Our office accepts the coordination of benefits and assignment, which means we will submit your claim electronically to your insurer. You may also choose to pay us and get reimbursed by your dental insurance provider.
Q. Do you offer payment plans?
A. For patients who would like a payment plan option to help with their dental care costs, we can offer in-office, no-interest 3 to 12 month payment plans for treatment over $2000 and ClearCorrect cases.
Q. What Methods of payment do you accept?
A. For your convenience we accept Cash, Interac, Visa, MasterCard, American Express and Interact e-Transfer.
Q. What if I have a dental emergency?
A. If you have an emergency, call us at (416)651-5353 to schedule an appointment. We’ll do everything we can to see you on the same day.
Q. what can I do to ease my dental anxiety?
A. If you are nervous about treatment, or have had any previous difficulty with dental treatment, we encourage you to communicate this to us at your visit. We endeavor to create a friendly and relaxing environment to help deliver a positive dental experience for all our patients. There are many strategies to help cope with dental anxiety such as breathing exercises, meditation, conscious sedation or even just bringing a friend for support.
Q. Where can I find parking when i visit?
A. There is free parking along all the side streets directly east and west of our clinic. There is also metered on-street parking in marked areas on St. Clair from Monday to Friday until 4:00pm and a Green P lot located at 94 Northcliffe Blvd, only a 2 minute walk to our clinic.
Q. How do I reschedule my appointment?
A. We reserve time with our dentist and hygienist just for you and your dental needs. In the case that you are unable to make your appointment, we ask for at least 2 business days’ notice. This allows for other patients to be scheduled into that appointment. Please call the office at (416)651-5353 and we will work with you to find a time that is convenient for you to reschedule.